Training…A Key To Retention— And ‘A Phenomenal Return On Investment’

Performing at a high level requires skill, a game plan and coaching. Whether you are playing a sport or learning a trade, you won’t achieve excellence unless you feel confident and competent about how to do a series of tasks in the correct manner that yields the same result with every cycle. Over time, with the help of a coach who provides you with feedback on your performance, you will surely see continuous improvement as you perfect your actions. The Skills Certification Program, initiated by a task force of the IIL, provided the framework for the Structured On-The-Job Training (SOJT) ...

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