As I write these words, we’ve gone into another lockdown. The virus is spiraling, and our world feels very fragile. I worry about this setback for my own company. But I worry equally about my fellow laundry owners and supplier partners. We are all experiencing this sense of uncertainty. Hopefully, we’ll move forward from the devastation of this pandemic and rebuild our economy and communities “Stronger Together.”

It would be easy to stay under this grey cloud of pandemic stress. But now seems like an appropriate time to reflect on the many positive relationships we share as TRSA members. I ...