After more than 50 years working in the industry, coming to the Washington area to head TRSA as its president and CEO has been a great experience. It’s also been an eye-opener as well. One thing that I have noticed is that there’s a lot more talking than there is action. Politicians and other inside-the-Beltway folks say they’re going to do something, and even make it sound real impressive. Then after you give them your support, you turn around after couple of months and say, “What have they really done for me?” Still, they keep getting away with it.
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