Thirty-three TRSA operators and suppliers recently came together in Plano, TX, for TRSA’s Fourth Annual Marketing & Sales Summit. The summit was attended by marketing and sales executives from linen, uniform and facility services operations nationwide, with 85% of the attendees meeting in-person at the Renaissance Dallas at Plano Legacy West Hotel.

Shawn Rhodes, a business systems engineer, author and speaker, kicked off the Nov. 16 Summit with his keynote address, Bullet Proof Selling: Systemizing Sales for the Future of Textile Rental. As a former U.S. Marine Corps combat correspondent, he’s one of the few people that the U.S. government ...