I wrote this month’s column seated at a desk that once belonged to my father, Tom Hammer. For years I sat across from this desk, listening and learning from his many years of experience. I was very lucky to be a part of a family linen supply business.

Growing up, I worked on the floor in production and was exposed to the ins and outs of running our company, Shasta Linen Supply Inc., Sacramento, CA. Often, conversations that began at work would extend to the dinner table that evening. These were invaluable lessons for me. I often reflect on them ...