Improving the effectiveness and efficiency of drying requires discussing its nuances with colleagues. Such communication requires the use of terminology that everyone can understand. Laundry Operations and Management tackles this subject for drying and all other production and service processes by clearly defining key terms and explaining the relevance of every step in each process. Drying is easier than most to explain because the concepts are similar to those of washing.

The best example is the “Dry Pie,” a trademark explanation from laundry equipment manufacturer G.A. Braun Inc. (Syracuse, NY) that resembles the “Wash Pie,” described in a previous installment ...