In the early 1970s, Mission Linen Supply Co. found itself facing a dilemma that sometimes confronts textile services companies to this day: finding a cost-effective way to address compliance problems with local, state or federal antipollution regulators. 
 
In essence, if you respond by installing antipollution equipment that's too costly or complicated, you’ll soon be in trouble. Conversely, if you fail to address the compliance problems that initially drew the attention of regulators, that's no good either.  Mission Board Chairman Ben Page determined to escape from this trap by crafting a workable plan that would appease regulators, while ...