What Ails Sales? Lax Collaboration Between Sales, Service Teams
While many laundry operators say that they have seamless “teamwork” between sales and service teams, the reality often falls short of this lofty ideal, according to laundry industry veteran and sales consultant Troy Harrison.
He recommends that companies step up their efforts in this area by adopting a “Golden Rule” approach to sales management. “Ultimately, you should always sell to your customers in a similar fashion that you’d want to buy. That doesn’t happen that much,” says Harrison, an author and speaker who worked in sales management at AmeriPride, prior to its acquisition in 2018 by Vestis Corp., Roswell, GA ...
This content is an exclusive benefit for TRSA members.
If you’re a member, log in and you’ll get immediate access.
If you are not yet a TRSA member, please join today to get access to this content and much more. You can also contact TRSA at 877.770.9274.