What are some lessons learned from COVID-19 and the shutdowns?

"I think that we learned is that we can really change production schedules and that we actually have found ways to improve our productivity. Typically, people get used to doing things a certain way, and supervisors don’t want to upset their people, even though there’s a better way to operate. They stick to a program that might not be beneficial to the ownership. COVID broke everything. Our volume went down 41%. I never laid people off. What I did is I decided I was going to shut the plant down on Wednesdays. We just made sure that we had work ...

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