"With all of the changes taking place in the marketplace, caused both by increasing government regulation and the changing competitive landscape, it is more important than ever for us to rededicate ourselves to what makes us unique and different in the marketplace. This year we look forward to investing in our team members and customers; re-educating each on what we do every day and on the benefits of doing business with Domestic. Too often we forget that our services are not a commodity, and that our customer’s choose to do business with us not because of the price we charge ...