The pandemic exacerbated labor shortages in the linen, uniform and facility services industry, and while we are investing in opportunities to automate and digitize our business, labor remains critical to our success. Job openings continue to rise, making retention a priority. Like customers, keeping good ones is less expensive then recruiting new ones.

According to a report on Fox Business, 72% of the people who resigned from their past job now regret it; surprised to learn that their new roles or companies were different from what they were led to believe. If their previous employers had done a better job ...