In recognition of the 75th anniversary of G.A. Braun Inc., Syracuse, NY, Textile Services recently clicked into a Zoom interview with J.B. Werner, Braun CEO and board chairman. Our discussion ranged over the impact of COVID-19, market trends, regulatory hurdles, overseas expansion and more. Excerpts—edited and condensed for clarity—follow.

We hear that a lot of your customer base have deferred on machinery purchases or any capital expenditures due to the uncertainty of the pandemic. With various states opening up, is that likely to change in the second half of ’21?

We’re going to see some pickup on the uniform ...