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Features

February 2021

Active Listening … COVID-19 Outreach Strategies

Operators and consultants outline efforts to calm employee fears and boost morale with open dialogue
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February 2021

Crown Atlanta— COVID Creates Opening For Hotel Laundry Outsourcing

Reduced hotel bookings have cut laundry throughput, but proactive leadership has enhanced operations
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February 2021

Diversity— The Essence Of A Healthy Business Ecosystem

Operators and HR experts weigh in on issues ranging from unconscious bias to ESOL training…and more
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Issue Archive

TRSA awards recognize individuals and teams from operator and supplier partner member companies for exemplary work efforts on behalf of their individual businesses and the industry.