Workplace Bullying—Prevention Takes Management Commitment

Recently, we interviewed Catherine Mattice Zundel, a consultant, author, speaker and adviser to companies on a range of human-resource issues, particularly efforts to combat employee bullying that can lead to a range of problems, including low morale, high turnover, workplace disruptions and—in extreme cases—violence.

While a certain level of conflict is inevitable in any work setting, managers at all levels must be vigilant in order to minimize the problems that arise when staff members or managers disrespect co-workers. The tipping point between kidding or jokes that sometimes shift to workplace bullying are usually not difficult to spot. The problem in ...

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