AlliantCon24: ‘Shaping the Future of the Modern Laundry’

Alliant Systems recently hosted its annual customer conference, AlliantCon24, in Frisco, TX, bringing together over 190 textile rental professionals from more than 75 companies across the U.S. and Canada. This three-day event provided a collaborative platform for attendees to explore advancements in technology, share strategies, and gain critical insights into business growth and operational management. Under the theme, “Creating the Modern Laundry,” AlliantCon24 emphasized innovation and resilience in an evolving industry.

Event highlights included:

• Launch of Alliant Business Intelligence (AlliantBI): Announced as a new, no-cost addition for Alliant Cloud clients, AlliantBI offers pre-configured reports and dashboards along with customizable reporting tools. Users can create, personalize and schedule report delivery as needed. The tool is set for release in Q1 2025.
• New Integration with Avalara: Aimed at enhancing tax compliance, the Avalara integration simplifies tax code accuracy and maintenance. This new feature is expected to be available before Q3 2025, helping operators stay compliant with the latest tax requirements.
• Operator-Driven Content: Textile rental operators delivered practical, 10-minute sessions on topics including AI for operations transformation, outsourcing for time savings, implementing least privilege and zero-trust security measures and expanding the role of Alliant administrators in their companies.
• Interactive Customer and Supplier Panels: Panels encouraged open dialogue on technology adoption and highlighted effective, and occasionally challenging, strategies shared by both customers and suppliers.
• Community-Driven Breakout Sessions: Breakout discussions focused on key industry areas, such as route delivery, customer service, RFID, integrated payment solutions and inventory management, fostering a collaborative look at the future needs of textile rental operators.
• Alliant Community and University Updates: With over 90% of Alliant customers actively participating in the online community, users benefit from a comprehensive knowledge base, training resources and a platform for interaction throughout the year. This enables end users to connect, collaborate and share insights at any time, fostering valuable peer-to-peer learning. Alliant reported more than 10,000 monthly page views, underscoring the active and growing engagement among users.

Attendees celebrated this year with a lively dinner at Fogo de Chão in Plano, TX, marking another successful year of collaboration and innovation. AlliantCon25 is scheduled for Oct. 14-15, 2025, in San Antonio, TX, promising continued learning and new opportunities for textile rental professionals to connect and grow.