Join TRSA Information Technology Committee members at 1 p.m. EST on Dec. 16 as they drive peer-to-peer discussion and knowledge-sharing to guide you in strengthening your organization’s technology infrastructure. This IT Network Connections virtual roundtable will tap into the buzz around AI, enabling you to weigh opportunities to practically take advantage of what it offers.
Key topics likely to surface in the discussion include:
- Steps to prepare for implementing AI solutions
- How organizations in the industry leverage AI today
- Enabling technology: capturing and integrating customers’ voices
- Vendor evaluation: Key attributes
- Budgeting: Manage year-end budgeting and identify opportunities to reduce expenses
The committee aims to cover as many topics as possible during the roundtable, having explored these as potential priorities for the industry:
- Support models (in-house vs. outsourced)
- Technology horizons: AI, RFID, automation, Internet of Things (IoT)
- Data-driven decision-making: Increasing operational data collection, management and vision
- Integration and system architecture: Linking RFID with enterprise resource planning, customer relations management, customer portals
- Cybersecurity and risk management: Emerging threats and mitigation strategies
- Operational strategy and best practices: Onboarding customers into RFID or IT systems
- Evaluating new technologies: assess platforms before adoption
- Analytics and reporting tools: platforms in use and lessons learned
- Premium versus standard services: Differences between standard or premium offerings of RFID and AI tools
TRSA Network Connections roundtables are free to members. Register here for the IT session.
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