Goldman Sachs, in partnership with TRSA, recently launched its new quarterly Uniform & Linen Rental and Facility Services Business Pulse Survey, which provides a rolling six-month forward-looking view on multiple dimensions of the industry.
The survey polls C-Suite executives and general, plant and branch managers in North America on their revenue outlook, growth drivers, cost trends and macro views. The inaugural survey in partnership with Goldman Sachs was sent the week of Sept. 5. The survey was mailed to previous recipients of the questionnaire and new contacts who oversee linen, uniform and facility services business locations.
In this quarter’s survey, respondents had a healthy outlook for revenues, anticipating on average six-plus-percent year-over-year growth over the next six months lifted by rising revenue per customer, penetration of the no-programmer market and strong retention trends. Survey participants had a mostly stable outlook for the macro environment and a stable-to-positive outlook for the industry, citing improvements in the hiring environment, supply chain, travel activity, new business, cross-sell/upsell, product innovation and pricing.
Members who complete the survey will receive a copy of the results and an invitation to a webinar discussing findings. To read the full report, click here. For more information on the Business Pulse Survey, contact Ken Koepper, TRSA’s director of member and industry relations, at kkoepper@trsa.org.
Publish Date
September 22, 2023
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