TRSA’s 2025 Industry Performance Report, compiled from members’ data from their 2024 income statements and balance sheets, again quantified variance in financial achievement among linen, uniform and facility services companies.

In the annual survey, median profit margins for respondents revealed notable increases across all three profiled segments, surpassing pre-COVID levels. The Mixed segment posted the highest margin (11.8%), while both Healthcare and F&B Linen also saw substantial gains (10.3%), with F&B Linen recording its highest median profit margin in the past decade.

The report enables operators specializing in these customer industries to compare a variety of their productivity and efficiency metrics and financial ratios with other such specialists, and contrast them with those of other segments. Comparison also is fostered across segments within these demographics:

  • Annual company sales volume (under $15 million, $15M-$30M, $30M+)
  • Number of locations (single, multiple)

Income statements for each demographic contain a total of 22 expense line items categorized as merchandise, plant, delivery, or sales and administrative, each reported as a percent of sales and cost-per-pound.  Return on investment and product profiles report strategic profit model ratios, sales by market, pounds per operator hour and delivery costs per route. Labor statistics for each category include number of employees and wage/salary costs by job function, turnover and sales per employee.

Thirty-two member operators filled out the surveys that generated this year’s TRSA Industry Performance Report. The report and accompanying interactive dashboards have been distributed at no charge to participants who responded to the survey and is now available for purchase by both TRSA members and nonmembers at the TRSA Store. Click here for details and to purchase the report.

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