Twenty-six linen, uniform and facility services professionals gathered in Dallas for TRSA’s 36th Annual Production Management Institute (PMI), completing 2 1/2 days of leadership development, operational education, plant tours and industry networking.
The revamped PMI curriculum combined industry-specific operational education with modern leadership development. Offered in two levels tailored to participants’ experience and career stage, the program covered topics ranging from leadership essentials, communication skills and core supervisory competencies to advanced leadership strategy, emotional intelligence, team empowerment, strategic communication and safety leadership.
Peer-to-peer learning also played a central role in the program. Attendees exchanged ideas, discussed common workforce and operational challenges, and developed relationships with industry colleagues that can serve as valuable resources beyond the program.
Classroom learning was reinforced by plant tours at ImageFIRST Dallas and North Texas Healthcare Laundry Cooperative. The visits gave attendees a firsthand look at production processes, technology, quality systems and management practices, as well as opportunities to learn from the teams operating the facilities.
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