TRSA’s 2024 Industry Performance Report, compiled from members’ data from their 2023 income statements and balance sheets, again quantified variance in financial achievement between linen, uniform and facility services, and the markets they serve.
In the annual survey, median profit margins for respondents from the industrial segment were their highest in the past five years and the highest for all four segments (9.9%). The mixed segment experienced a notable decline; healthcare and F&B linen were stable with a slight increase in healthcare and relatively flat for F&B linen, aligning closer to pre-COVID levels.
The report enables operators specializing in these customer industries to compare a variety of their productivity and efficiency metrics and financial ratios with other such specialists and contrast them with those of other segments. Comparison also is fostered across segments within these demographics:
- Annual company sales volume (under $8 million, $8M-$12M, $12M-$30M, $30M+)
- Number of locations (single, multiple)
Income statements for each demographic contain a total of 22 expense line items categorized as merchandise, plant, delivery, or sales and administrative, each reported as a percent of sales and cost-per-pound. Return on investment and product profiles report strategic profit model ratios, sales by market, pounds per operator hour and delivery costs per route. Labor statistics for each category include number of employees and wage/salary costs by job function, turnover and sales per employee.
Thirty-five member operators filled out the surveys that generated this year’s TRSA Industry Performance Report. The report and accompanying interactive dashboards have been distributed at no charge to participants who responded to the survey and is now available for purchase by both TRSA members and nonmembers at www.trsa.org/store.
Sign Up For Our Newsletter
Receive the latest updates on the linen, uniform and facility services industry from TRSA delivered straight to your inbox.
