Survey: Training Needs Rise for TRSA Members

Expanding employee training and development ranks among the top challenges facing TRSA members, according to a recent survey conducted by TRSA in partnership with Association Laboratory. The findings also highlighted rising labor costs, retention and succession planning as ongoing concerns – underscoring the importance of workforce solutions across the industry.

To help members respond to these challenges, TRSA is offering two programs this fall – LevelUp Laundry Supervisory Skills Training and RSR Quick Start Training – that provide practical ways to build leadership skills, boost employee confidence and strengthen team performance.

LevelUp Laundry Supervisory Skills Training

This online program is designed for front-line supervisors and managers to build confidence and develop solutions-oriented leadership skills. The program guarantees a 100% return on your training investment dollar.

• Who It’s For: New and developing plant supervisors and managers ready to strengthen leadership skills
• Format: 10 self-paced online modules plus three live interactive webinars over three months
• Focus Areas: Communication, team leadership, safety, productivity
• Developed With Input From: Alsco, Crown Linen, K-Bro, Morgan Services, UniFirst, Wildman
• Cost: $879 TRSA members / $749 for 2+ TRSA members

The convenient format allows supervisors to complete training virtually. The final session of 2025 begins Oct. 14. Register today at https://levelupinthelaundry.com.

RSR Quick Start Training

The RSR Quick Start Training program (pictured above) provides a self-paced, four-to eight-week learning experience that empowers Route Service Representatives (RSRs) with the skills to thrive.

• Who It’s For: New and experienced RSRs aiming to build confidence and deliver results, plus managers who want a proven path to train their teams.
• Format: 52 short video lessons plus quizzes
• Topics Covered: Customer service, safety, ethics and route practice with a training partner
• Cost: $299 TRSA members / $499 nonmembers

The program accelerates onboarding, instills confidence and supports retention while keeping RSRs on the road. Learn more and enroll at trsa.org/events-education/on-demand-learning/rsr.

Why this Matters

Employee training and leadership development are not only top TRSA member priorities – they are also proven drivers of employee engagement and business growth.

“Workforce development continues to be one of the most important issues our members face,” said TRSA President & CEO Joseph Ricci. “Practical training solutions like LevelUp and RSR Quick Start give members proven ways to strengthen their teams and position them for long-term success.”

And TRSA’s workforce support doesn’t stop there. For HR professionals navigating compliance, recruiting and labor-management challenges, TRSA offers the Virtual HR Summit Series. Upcoming sessions include an Oct. 7 session on federal EEO law updates led by an EEOC representative and a Nov. 4 session on wage classifications under new Department of Labor rules. Registrants also receive access to past recordings, such as Finding Talent in Your Backyard, featuring strategies for local recruiting.

For a full calendar of upcoming workforce programs and events, visit trsa.org/events-education.