TRSA and Baird released new findings from the Q4 2025 Uniform & Linen Rental Survey, a quarterly snapshot of business conditions in the linen, uniform and facility services industry. Results show stable revenue trends in uniform rental and balanced results in linen rental, while pricing remained soft and revenue growth expectations held near recent levels.
Based on input from senior leaders at privately held TRSA member firms across North America, the latest survey includes the following key findings:
Uniform Rental Sector
- Revenue Largely Met Expectations: Approximately 65% of respondents reported uniform rental revenue in line with expectations, while 12% reported revenue above expectations and 24% saw revenue below expectations.
- New Business Remained Stable: The no-programmer diffusion index – a measure of the amount of new business available in the marketplace – remained positive (52.9), demonstrating continued stability in new business interest.
- Revenue Growth Outlook Steady: Respondents expect 3.6% uniform rental revenue growth over the next 12 months, essentially unchanged from recent quarters but below the stronger outlook seen in prior years.
Linen Rental Sector
- Revenue Performance Mixed: Nearly one-third (32%) of respondents cited linen rental revenues above expectations versus 27% below. The remaining 41% reported revenue in line with expectations.
- Pricing Changes Limited: A majority (68%) reported no change in new account pricing, while the average price increase on existing accounts under review was 1.8%.
- Growth Outlook Improved: Forecasted 12-month revenue expectations edged higher at 3.8%, compared to 3.2% last quarter.
Healthcare Rental Sector
- Revenue Remained Strong: Healthcare rental continued to post strong results in Q4, with all respondents reporting revenues at or above last year’s levels.
- Majority Report Growth: More than half (60%) of respondents experienced growth of up to 5%, and more than a quarter (27%) reported growth exceeding 5%.
“The story told by the latest survey is that our industry continues to hold its footing,” said Joseph Ricci, president and CEO of TRSA. “Growth has moderated from recent highs, but operators are seeing steady demand and a reliable flow of new business opportunities, which speaks to the essential nature of the services our industry provides across the American economy. Resiliency has long defined our industry and will continue to do so in the year ahead.”
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