- Provides insight and definition to the role of production managers, underscoring the tasks, skills and knowledge necessary for success in that position.
- Created through the collaborative efforts of a panel comprised of subject-matter experts (SMEs – top linen, uniform and facility services industry’s operations, general and production managers).
- An outline of tasks and knowledge concepts were distributed to current practitioners through a large-scale survey process through consulting firm PSI, with survey results validating the task and knowledge statements that had been provided by the panel.
- Knowledge Statements include:
- Management, workflow and quality control
- Soil sort, wash aisle, drying and finishing
- Business, inventory control and safety
