Production Manager Job Analysis

  • Provides insight and definition to the role of production managers, underscoring the tasks, skills and knowledge necessary for success in that position.
  • Created through the collaborative efforts of a panel comprised of subject-matter experts (SMEs – top linen, uniform and facility services industry’s operations, general and production managers).
  • An outline of tasks and knowledge concepts were distributed to current practitioners through a large-scale survey process through consulting firm PSI, with survey results validating the task and knowledge statements that had been provided by the panel.
  • Knowledge Statements include:
    • Management, workflow and quality control
    • Soil sort, wash aisle, drying and finishing
    • Business, inventory control and safety

Maintenance Manager Job Analysis

  • Provides insight and definition to the overall role of maintenance managers.
  • This Analysis is the result of a task force of the linen, uniform and facility services industry’s chief maintenance executives, associates and owner/operators in cooperation with the TRSA Maintenance Management Institute (MMI) faculty and graduates.
  • These subject-matter experts (SMEs), along with the consulting firm of PSI distributed a detailed survey to the industry’s current practitioners who confirmed the documentation of this position’s role, responsibilities, skills, tasks and knowledge.
  • The analysis consists of 34 task statements and 156 knowledge statements sorted by frequency and order of importance, covering these four competency areas:
    • Support Systems
    • Equipment
    • Safety and Compliance
    • Management