From TRSA Reopening Tour interviews, 2021-22, linen, uniform and facility services managers and staff describe in these videos what employees need and how their companies deliver it. They testify to what makes the industry a great place to be.
Benefits and Rewards
Benevolence of Owner Operator
Mike Taveras, stockroom manager, American Wear Uniforms, testifies to how an exceptional owner of a family company can make a tremendous difference in the lives of employees and capture their loyalty.

Rundown of Valuable Employee Benefits
Roxanne Hanf, HR generalist, Textile Care Services, describes how the company creates a rewarding work experience that takes good care of employees

A Company’s Search for New Drivers
In his pitch to attract new drivers, Damolens Jean-Baptiste, logistics manager, Crown Linen, LLC, emphasizes their importance to satisfying customers and describes rewards they receive for doing so.

Flexibility
Joy of Early Day Work
Employees working early first shifts such as those at Alsco can enjoy afternoons outside working hours with family or attending to other personal concerns. GM McKenzie Lee expresses pride in this work-life balance benefit as well as other advantages of working for the company.

Putting Family First
Ashley Brown describes how Plymate accommodates time off to address family matters. As single mother, she especially appreciates the care top management shows for employees as people, which she doesn’t think she’d find working for a larger organization.

Each Day a Little Different
Kathy Evans performs numerous different production tasks for Alsco. She says this variety is the key to keeping things interesting—the type of work experience she wants.

Stability
Emerging from Background into Leadership
Production Manager Larry Hawkins introduces Dennis Martin, who joined him at Alsco when released from prison. In less than a year, Dennis exhibited the diligence needed to take on increasing responsibility and moved into a supervisor position.

Rising to the Occasion
Morgan Services General Manager Jason DuVall recounts with Catherine Plazanet how she went from homelessness to working as a production supervisor at Morgan Services and Cat explains how Morgan’s corporate culture makes for fulfilling work.

Personal and Industrial Reformation
Joseph Selph came to Crown Linen, LLC through a halfway house program. Having slipped away from such a program previously, working for another company, he needed a second chance. That happened at Crown and he has a career at the company as a mechanic.

Work Family
Learning New Skills
Throughout 40 years of work with FDR Services, E.J. Joseph shifted from working inside the plant to driving, reflecting the organization’s commitment to their workforce and improving the quality of his life.

When Work Feels Like Home
With more than 21 years at Aramark Uniform Services, Maintenance Mechanic Guillermo Pedroza sees the workforce like a family—worth holding onto.

Smaller Team, Better Experience
At Single Source Plus, plant supervisor Mike O’Neill, a veteran of larger commercial laundries, articulates how a smaller production team can be more effective and efficient.

Company Culture
Work with People, Not Things
Gary Lewis, human resources manager, explains how openings in administration and service reflect potential for individuals joining the company to develop their careers the same way employees in other departments have at Gold Coast Linen Service.

Finding a Love for Work
Elsa Molina came to Alsco with a background in the corrections industry. The transition improved her professional and personal life thanks to the nature of the linen and uniform service business and the company’s willingness to develop personnel.

Career Growth
Hard Work Pays Off
Hear the inspiring story of Simon Ndayiragije, an immigrant who came to the United States and worked up to a maintenance manager position at Falvey Linen Supply.

Follow Your Interests
Victor Garcia recounts how an interest in trucks led him to work on the dock at Magic Laundry Services and move into increasing areas of responsibility.

Responsible and Loving It
Dennis Porch secures new accounts for Health Mats Co. and is responsible for serving these. That versatility requires Dennis to live up to his word, distinguishing Health Mats among competitors.

Professional Development
Leveraging Experience
Drycleaning experience brought Lou D’Autorio to Alsco where he’s now production manager. He has transitioned to a larger organization and benefited from working with the hospitality industry.

New World of Laundry Tech
Getting started as network, computer and information specialist, a newly created position at Cooperative Laundry, Ameer Wright is fired up for the job.

Developing Communication Skills
Marc Kuder discusses how managing service at Sacramento Laundry Co. through COVID-19 has required innovation in communicating with customers.

Fast Track to Promotion
Rising Through the Ranks
Moving to ImageFIRST from the retail sector set Mikayela Garcia on a fast track to a production supervisor role.

High Jumping Language Barrier
Just five years after arriving in the United States, knowing little English, Manuela Marulanda learned the language and advanced to plant manager at Prudential Overall/Cleanroom, supporting family members.
