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Annual Conference

Tue, 09/12/2017 - 7:30am - Thu, 09/14/2017 - 5:00pm

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Step away from your routine into a few days of enrichment with Industry peers to share professional experience at the TRSA Annual Conference. Catch up with existing contacts and make new ones from TRSA members: North America’s leading linen, uniform and facility services, accounting for more than 90% of laundry processed; national chains to local single-plant operators plus associates that provide the products, machinery, supplies and services required by the industry.

  • Industry CEO Panel: An interactive, information-sharing experience puts you in the interviewer's chair to question CEOs from international linen, uniform and facility services operations (Alsco, Aramark, Berendsen, Cintas, Lindstrom).
  • Keynotes: Pick up ideas on what the industry's future might hold from Rich Karlgaard, a Forbes editor-at-large, global futurist, economic leader and entrepreneur. Relax and get in touch with the lighter side as Dave Barry, Pulitzer Prize-winning humor columnist, offers hilarious views on relationships, work, kids, technology and more. He's authored more than 30 books, most recently, Best.State.Ever.: A Florida Man Defends His Homeland.
  • Breakouts: Four dynamic speakers ready to inspire motivation, improve business practices, and boost your bottom line.

Annual Conference Agenda

Tuesday, September 12

12 noon-7 pm 
Registration Open
11 am-3 pm
Optional Spouse/Guest Social Activity (Ceviche and Mojito Making Class)
12 Noon-1 pm
1-4 pm
TRSA Committee Meetings
5-7 pm
Welcome Reception (including Flamenco Dancers)
Wednesday, September 13

7:30-9 am
Sunrise Yoga and Restoration (Spouses/Guests)
7:30-8:30 am
Young Leaders Breakfast
7:30-8:30 am
General Breakfast
8:30-9 am
TRSA Welcome and State of the Assocation
9-9:45 am
Opening Keynote:
Four Megatrends and Three Best Practices That Will Shape Your Business Future
Richard Karlgaard, Publisher, Editor-at-Large and Global Futurist, Forbes, Economic Leader, Entrepreneur and Author
9:45-10 am
10-10:50 am
Breakout Sessions:
Employment Law Trials, Tribulations, and Best Practicies:
    What You Don't Know Can Hurt You
Joseph P. Shelton, Partner, Fisher & Phillips, LLP
Succession Strategies to Protect and Perpetuate Your Business
Larry Oxenham, Author, Senior Advisor, American Society for Asset Protection
11 am-12 Noon
Break Out Sessions:
Increase Revenue with Top Notch Customer Service
Jason Loeb, Owner, Sudsies
Textile Services Bottom-Line Performance
Andrew Wittmann, CFA, Director, Senior Research Analyst, Robert W. Baird Facility and Industrial Services Research Team
12:00-1 pm Lunch
12:30-4 pm
Social Activities:
Story of South Beach on Bicycle Tour or South Beach Culinary Walking Tour
6-7 pm
Chairman's Reception
7-9 pm 
Awards Dinner (with band)
Thursday, September 14

7:30-8:30 am
Women in Textile Services Breakfast
7:30-8:30 am
General Breakfast
8:30-9:15 am
Annual Membership Meeting and TRSA Awards
Treasurers Report and Elections
9:15-10:15 am
Global Opportunities and Challenges in the Linen, Uniform and Facility Services Industry
Brad Drummond, COO, Uniform and Refreshment Services, Aramark Corp.
James Drummond, CEO, Berendsen PLC
Scott Farmer, CEO, Cintas Corp.
Steve Larson, Vice President, North American Division, Alsco, Inc.
Juha Laurio, President and CEO, Lindstrom Oy 
Moderator: Joseph Ricci, President and CEO, TRSA
10:15-10:30 am
10:30-11:30 am
Closing Keynote:
The Wit and Wisdom of Dave Barry
Dave Barry, Pulitzer Prize-Winner Humor Columnist, Best-Selling Author, and Satirist
12:45-4:45 pm
Social Activities
Wynwood Brewery, Cocktail and Graffitti Art Tour or
Great Discoveries on the Bay: A Kayak Journey
Hotel Reservations
Loews Miami Beach Hotel 
1601 Collins Avenue, Miami Beach, FL 33139
Attendees must call the Loews Miami Beach Hotel at (615) 340-5778 to reserve a room. Attendees may also make reservation directly via this link: individual reservations must be guaranteed with a major credit card at time of reservation. After the due date of August 25, 2017, if a guaranteed room is not canceled 72 hours prior to arrival, payment for the full rate on that room will be charged.
Room Rate/Group Code
Ask for the "TRSA" room rate of $199 before August 25, 2017. Limited availability. After the August 25, 2017 deadline, regular room rates will apply.
The Loews Miami Beach Hotel is located about 14 miles from Miami International Airport.
Cancellation Policy: Written cancellations received by August 28, 2017, will receive a full refund minus a 25% processing fee. Cancellations received after August 28, 2017, will not be refunded and cannot be credited to another TRSA program or event. Refunds will not be granted for no-shows. Cancellations will not be processed until after the event.
Dress Code
Business casual attire for all sessions, casual attire for spouse/guests events.


Loews Miami Beach Hotel Miami Beach, FL