Join TRSA’s General Managers’ Virtual Roundtable for a peer‑to‑peer discussion on how the role of the General Manager in laundry plants is changing and what it takes to lead effectively in today’s complex operating environment.
Discussion will touch on evolving customers and operational challenges, including:
  • Complaint resolution
  • Inventory control
  • Service agreements
  • Environmental requirements
  • Fleet‑related legal issues
  • Facility and infrastructure oversight
Share your own experiences and learn from industry colleagues during this interactive Zoom session, designed to spark ideas, compare best practices and offer practical guidance for developing strong leadership teams.

Speakers

Young Hahn, Business Development Director, Miura America

Young is Miura America’s business development director. He applies his experience in uniform and dust control rental to implementing the company’s steam solutions in our industry. He joined Miura in 2023 after 11 years with Cintas Corp., including seven as general manager. In that position he had full P&L responsibility for $33 million in annual revenue. His other roles in Cintas’ uniform and facility services operation included regional production director and assistant to the CEO/operations manager. He also served the company as operations director and Six Sigma Black Belt for its Millennium Mat Co. division. Today, focused on Miura’s modular steam boilers, he guides linen and uniform operators to deploy these, often with water treatment, and take advantage of the company’s service branches to achieve maximum efficiency, reliability and uptime.

About TRSA’s Virtual Roundtables 

TRSA Virtual Roundtables are interactive Zoom-based discussions that mirror small in-person meetings where peers share experiences while TRSA provides advocacy certification research and industry data to spark idea exchange and guide member-focused programs. Open to owners, presidents, managers and staff these peer-facilitated sessions use flexible agendas to address near- and long-term operational issues compare practices cover common pain points and build valuable industry connections. 

When you register, you receive a Zoom link for your calendar and agenda updates. Connections are not recorded. 

Comments from past roundtable participants: 

  • “We get needed information without having to take very much time away from our day.” 
  • “It was my first time so I did not know a lot of other members other than those from my company but I was able to meet new members.” 
  • “I enjoy the opportunity to talk openly and receive feedback and valuable input.” 
  • “Informative with the ability to ask written questions or speak.” 
  • “I was reminded of resources that already exist when I am working to assist customers.” 
  • “This was helpful to keep on top of the critical issues facing our Industry.” 
  • “Everyone gets a chance to discuss agenda and off-agenda items and get a good feel for what folks are thinking.” 

 

 

Sponsorship Options

Virtual Code of Conduct

TRSA is committed to providing a safe, productive, and welcoming environment for all meeting participants and TRSA staff. Please review and abide by this Virtual Meetings Code of Conduct.

 

Cancellation Policy

Cancellation Policy
TRSA Connections are not eligible for refunds. Please contact TRSA for assistance.

 

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