November 12, 2024
11:00 AM ET
Registration Opens
11:00 AM ET
1:30 PM ET
Healthcare Committee Open House
1:30 - 2:15 PM ET
3:00 PM ET
CEO / Executive Roundtable - Healthcare
3:00 - 5:00 PM ET
5:00 - 6:30 PM ET
Welcome Reception
5:00 PM ET
SPONSORED BY:
November 12, 2024
5:00 PM ET
This perfect opportunity to connect, network and make new friends at our joint welcome to marketing, sales and service professionals. Join a mix of casual conversation and light refreshments of your choice.
Sponsored By:
November 13, 2024
7:00 AM ET
Registration Opens
7:00 AM ET
Breakfast
7:00 AM - 8:00 AM
SPONSORED BY:
8:15 AM ET
Welcome and Keynote
8:15 - 9:15 AM ET
SPEAKER:
November 13, 2024
8:15 - 9:15 AM ET
The world is shaped by technology. Understand the trends that will impact your organization’s growth opportunities. Gain insights from Economic Futurist, Andrew Busch, as he simplifies the complexities of artificial intelligence.
From this session, you will learn:
- The AI Economy Unleashed: Gain a comprehensive understanding of how AI is driving economic growth, spurring innovation, and catalyzing new business models across diverse industries.
- The Workforce Reimagined: Explore the dynamic relationship between AI and job creation, and learn how to foster a resilient workforce capable of navigating the challenges and seizing the opportunities of an AI-driven world.
- The Road Ahead: Gain actionable insights and practical guidance on preparing for the AI-driven future, embracing the opportunities it presents, and overcoming the challenges it poses, both individually and collectively.
SPEAKER:
Economic Futurist
9:15 AM ET
Networking Break
9:15 - 9:30 AM ET
9:30 AM ET
AI and Automation Initiatives in the Commercial Laundry Industry
9:30 - 10:30 AM ET
SPEAKERS:
CEO, Inwatec ApS
CEO, Inwatec ApS
Mads Andresen is the CEO and founder of the Danish engineering and machinery company Inwatec ApS. Since 2009 his vision is to eliminate as many tedious manual processes as possible, always having efficiency and ergonomics in the industrial laundry sector in mind. Starting out with mat-rollers, the company’s focus today lies on soiled side sorting solutions. In 2019 the company was awarded the “Odense Robotics Company of the Year” award. Today Andresen is continuously following his goal of “removing the dirty work” with his constantly growing team of so-called “Laundrynerds”. In October 2023, he also took on the role of Chief Innovation Officer at Inwatec’s partner, the JENSEN-GROUP.
Lead Software Developer, Kannegiesser ETECH
Lead Software Developer, Kannegiesser ETECH
Larry is a technology leader and strategist known for developing software solutions like eVue that dramatically improve operational efficiency in the industrial laundry sector. Over 19 years at Kannegiesser ETECH, he has advanced from a programmer to developer, then to director, and now serves as the CTO.
This journey has equipped him with a profound understanding of technology's role in enhancing industry standards and practices. Under his leadership, eVue has become a cornerstone in redefining laundry operations, emphasizing equipment efficiency, workforce optimization, and streamlined production processes. Larry's commitment to innovation is matched by his technical skills across various industry tools and technologies, consistently leading to the development of products that exceed expectations.
His experience on the global stage, from orchestrating developer conferences in Germany to integrating teams in the U.K., demonstrates his capability in promoting innovation and efficiency. At the 2024, Larry will delve into the transformative potential of AI in the commercial laundry industry healthcare sector, highlighting technology's critical role in improving processes and productivity.
Founder & President, Sanchez Advisory Group LLC
Founder & President, Sanchez Advisory Group LLC
November 13, 2024
9:30 - 10:30 AM ET
Learn the current innovations that are being developed by current companies in the industry. Discover how textile businesses to leverage AI to enhance efficiency, reduce costs, and continue to improve customer experiences.
SPEAKERS:
CEO, Inwatec ApS
Lead Software Developer, Kannegiesser ETECH
Founder & President, Sanchez Advisory Group LLC
10:30 AM ET
Networking Break
10:30 - 11 AM ET
11:00 AM ET
Industry Executives Perspectives on the Healthcare Services Sector Panel
11:00 AM - 12 PM ET
SPEAKERS:
VP of Healthcare, Cintas
VP of Healthcare, Cintas
Chad Poeppelmeier is the VP of Healthcare at Cintas. Chad graduated from Wilmington College with a B.S. in Marketing, Minor Economics. In his free time he enjoys working out, reading, golf and THE Ohio State Buckeyes.
President, Unitex Healthcare Laundry Services
President, Unitex Healthcare Laundry Services
David Potack serves as President of Unitex, founded in 1922 by his great-grandfather, Max Potack. David is a fourth-generation family member in the business, and works closely in the business with his father, Michael and brother, Robert.
Unitex currently operates 11 commercial laundry facilities in the northeast United States, focused on providing services to healthcare clients and processing more than 300 million pounds annually. He received his college degree from Washington University, St. Louis, MO in 1995. David has held various positions in the Company, including Customer Service Representative, District Manager and General Manager prior to his appointment as Vice President of Sales & Marketing and now President. David served as Chairman of the TRSA Board of Directors, as well as serving as former Vice Chairman and Chairman of the TRSA Government Affairs Committee.
He is the Treasurer of the Newburgh Community Land Bank, a not-for-profit community-based program, a member of the Yale New Haven
President & CEO, TRSA
President & CEO, TRSA
Joseph Ricci is President and CEO of TRSA, the largest organization representing international, national, regional and independent operators serving the $40+ billion linen, uniform and facility services for businesses, retailers, hospitals, long-term care, restaurants and hotels. TRSA advocates for fair, balanced regulation and helps members improve productivity, safety and sustainability through professional development, benchmarking and certification.
His leadership has led to unprecedented membership retention and growth, as well as launching certification programs that quantify the industry’s commitment to professionalism, cleanliness and sustainability including Hygienically Clean and Clean Green. In addition, he has helped forge improved relationship with the international laundry community by working closely with the global organizations to establish the International Textile Services Alliance (ITSA) and World Textile Services Congress.
Ricci has 30+ years of practical experience in association and business management and has testified before the United States Congress on issues ranging from homeland security to organized labor and was recently named one of the Top Association CEOs by CEO Update. Ricci is a Certified Association Executive (CAE), is an active member of in the National Association of Manufacturers (NAM) Council of Manufacturing Associations and serves on the Virginia Tech Pamplin School of Business Hospitality & Tourism Advisory Board. Member of the Capitol Hill (Republican) Club, Fraternal Order of the Eagles and Old Dominion Boat Club. He earned a Master in Business Administration from George Mason University and a Bachelors of Arts in Communications from Virginia Tech.
November 13, 2024
11:00 AM - 12 PM ET
Hear from top industry executives as they share their perspectives on the current state and future of the healthcare services sector, This session will cover key trends, challenges and opportunities within the industry.
SPEAKERS:
President & CEO, Up To Date Inc.
VP of Healthcare, Cintas
President, Unitex Healthcare Laundry Services
President & CEO, TRSA
12:00 PM ET
Lunch
12:00 - 1:00 PM ET
SPONSORED BY:
1:00 PM ET
Breakout Option - AI and its Role in Workplace Safety
1:00 - 1:45 PM ET
SPEAKERS:
Executive Vice President, ImageFIRST
Executive Vice President, ImageFIRST
Experienced visionary Executive with 25 plus years of results based history of working in the service & health care industry. A true change agent whose unique contribution is non-traditional leadership. A blend of confidence and innovation with a track record of continued success. An expert in customer experience and change management. At ImageFIRST, he oversees Culture, Service Strategy, and Safety.
Process Analyst, Unitex Healthcare Laundry Services
Process Analyst, Unitex Healthcare Laundry Services
Michael Lang has been a process analyst for Unitex since early 2014. His principal focus in the company is to work with subject matter experts to review, refine, and document business and technical processes. He has been an active contributor to TRSA, providing support to the Healthcare Committee, the Hygienically Clean Program, and other TRSA initiatives. He graduated from West Point in 2000 and completed his Army career as a captain in 2008.
November 13, 2024
1:00 - 1:45 PM ET
Leverage AI to create a safer environment for team members. Think of the possibilities, Ai algorithms could analyze your organization’s safety reports to identify patterns and predict potential hazards and in the case of emergency optimize for evacuation routes. In this session you will learn the developing capabilities this growing platform.
SPEAKERS:
Executive Vice President, ImageFIRST
Process Analyst, Unitex Healthcare Laundry Services
Breakout Option - AI From Aptitude to Impact
1:00 - 1:45 PM ET
SPEAKER:
IT Director, Nixon Medical
IT Director, Nixon Medical
With over 12 years of IT experience, Zachary McCook currently serves as the IT Director at Nixon Medical, where they have led initiatives for the past two years. Their expertise spans cybersecurity, data systems, project management, and AI, helping to drive innovation and efficiency within the organization. Zachary is also an active member of the TRSA Cybersecurity and Data Task Forces, contributing to industry-wide advancements in digital security and data management.
November 13, 2024
1:00 - 1:45 PM ET
Prompt Engineering is the latest set of skills in high demand in the technology space. Learn how to put AI best practices into your processes to make an impact in your organization.
SPEAKER:
IT Director, Nixon Medical
1:45 PM ET
Networking Break
1:45 - 2 PM ET
2:00 PM ET
Breakout Option - Reusables vs. Disposables: A Playbook to Beating the Competition
2:00 - 2:45 PM ET
SPEAKERS:
President & CEO, Ecotex Healthcare Linen Service
President & CEO, Ecotex Healthcare Linen Service
Bryan is a Certified Professional Laundry Manager (CPLM) and a graduate of the TRSA Production Management Institute (PMI). He graduated with honors from Washington State University and completed the Executive Education Program at Ivey Business School, along with workshops at Sauder, Harvard, and Kellogg business schools. Bryan is a member of the Young Presidents Organization (YPO) and serves on three private company boards and the board of the American Reusable Textile Association (ARTA). He is also a proud father of two daughters.
Bryan joined Ecotex almost 20 years ago, starting as a Client Care Representative and later moving into plant operations. He played a key role in achieving HLAC accreditation, Clean Green certification, and Hygienically Clean certification for Ecotex. He also implemented a companywide laundry software program and contributed to contract management and sales functions.
Sustainability Advisor | PHSA Procurement, Provincial Health Services Authority
Sustainability Advisor | PHSA Procurement, Provincial Health Services Authority
Marianne Dawson combines her passion for the environment with a diverse background spanning public sector sustainability, environmental education, and even migratory bird research. She brings a wealth of expertise to her current role as a Sustainability Advisor for the procurement team at Provincial Health Services Authority (PHSA) in British Columbia. In this capacity, Marianne leads innovative sustainable procurement initiatives for B.C.’s health care system, driving impactful environmental strategies and fostering strong partnerships with PHSA’s supplier community to promote responsible environmental practices in line with procurement policies and ESGI priorities.
Director, Member and Industry Relations, TRSA
Director, Member and Industry Relations, TRSA
Ken will moderate this discussion, a role he plays on TRSA's virtual roundtable series. He joined TRSA in 2010 as marketing and industry outreach director. Previously he was communications director and magazine publisher for the Uniform and Textile Service Association, which blended with TRSA in 2009.
Vice President of Operations, United Hospital Services
Vice President of Operations, United Hospital Services
Sr. National Sales Manager, Alsco Uniforms
Sr. National Sales Manager, Alsco Uniforms
Ryan is currently the Sr., National Sales Manager for Alsco. He began his career in the uniform and linen rental industry in 1993 as a truck unloader while in High School, and since then, he has held many positions in service, operations and sales. Being the 2nd generation in his family, “Lint” is in his blood. Ryan is excited to see how the industry grows and changes.
President of Customer Relations, Northwest Health Care Linen
President of Customer Relations, Northwest Health Care Linen
Kelsey Van Miert is the Vice President of Customer Relations at Northwest Health Care Linen, a medically exclusive, family owned facility in Bellingham, WA. She graduated with a B.A. from Gonzaga University in 2005. She started her laundry career in 2013 on the customer service side of the business, subsequently becoming a second-generation owner in 2015.
As VP of Customer Relations, she is focused on providing the best customer service satisfaction and the best in company and environmental performance. With careful attention to detail, quality and service, Van Miert, along with her leadership team continue to grow significantly as a business and the services offered.
During her time at Northwest Health Care Linen she has developed several linen management marketing campaigns, been involved with a two-million-dollar plant expansion in 2019, as well as two Hygienically Clean Healthcare and Clean Green certifications. She is a graduate of EMI, where she made lifelong friends.
November 13, 2024
2:00 - 2:45 PM ET
In this session, we will break down how to stand out and succeed when discussing the benefits of reusables. This is an on-going discussion on how to reduce costs and increase sustainability in the industry.
SPEAKERS:
President & CEO, Ecotex Healthcare Linen Service
Sustainability Advisor | PHSA Procurement, Provincial Health Services Authority
Director, Member and Industry Relations, TRSA
Vice President of Operations, United Hospital Services
Sr. National Sales Manager, Alsco Uniforms
President of Customer Relations, Northwest Health Care Linen
Breakout Option - Hygienically Clean: What's New with Commercial Laundry's Premiere Certification
2:00 - 2:45 PM ET
SPEAKERS:
Senior Director of Certification and Accreditation, TRSA
Senior Director of Certification and Accreditation, TRSA
Samlane Ketevong is TRSA’s Senior Director of Certification & Accreditation directs and oversees TRSA’s family of certification programs, including Clean Green, Hygienically Clean and individual certification programs such as the Certified Professional Laundry Manager (CPLM), among others. She has more than 15 years of experience running credentialing programs, interacting with subject-matter experts and accrediting institutions and is a Credentialing Specialist with the Institute for Credentialing Excellence (ICE).
Owner, TJP Laundry Maintenance Solutions
Owner, TJP Laundry Maintenance Solutions
TJ (Anthony) Peterson is the owner/operator of TJP Laundry Maintenance Solutions, with 25 years of healthcare linen experience. TJ has worked with small independent operators to large multi plant operations, always with the focus on safety, efficiency and cleanliness in his facilities. Having been on the maintenance side of inspections and certification programs over his career, TJ brings that experience to the TRSA certification process.
President, Sanchez Advisory Group
President, Sanchez Advisory Group
Dan Sanchez, a seasoned professional with 36 years of industry expertise, has traversed diverse roles within the commercial landscape. A significant portion of his career was dedicated to Medline Industries, a global leader in manufacturing and distributing medical supplies. Serving as the VP of National Accounts, he collaborated with Healthcare Group Purchasing Organizations, Integrated Delivery Networks, and the commercial laundry industry across the USA and Canada. His commitment extended further as a Board member for both TRSA and the American Reusable Textile Association.
Apart from his tenure at Medline, Dan ventured into diverse industries, taking the helm as the Chief Business Officer at Eleks, where he directed operations across North America for this Ukrainian-based Custom Software Development company. Subsequently, his journey led him to the role of VP of Sales and Marketing at Emerald Textiles in San Diego, immersing himself in the commercial laundry domain.
Presently, Dan has embarked on a new venture with the establishment of Sanchez Advisory Group. His company serves as a hub of knowledge and experience for all stakeholders within the commercial laundry business, connecting laundries, suppliers, and healthcare delivery networks. With a wealth of insight and a comprehensive understanding of the industry, Dan offers his expertise to propel businesses forward.
November 13, 2024
2:00 - 2:45 PM ET
We will discuss the current state of the TRSA certification program, learn about the new developments from the Director of Certifications.
SPEAKERS:
Senior Director of Certification and Accreditation, TRSA
Owner, TJP Laundry Maintenance Solutions
President, Sanchez Advisory Group
2:45 PM ET
Networking Break
2:45 - 3 PM ET
3:00 PM ET
Industry Trends Survey
3:00 - 3:30 PM ET
SPEAKER:
Quality Assurance & Compliance Officer, Handcraft Linen Service
Quality Assurance & Compliance Officer, Handcraft Linen Service
Carlos’ career has focused on plant production, operations, logistics and quality management. In his current role, he is responsible for implementing & overseeing quality systems & continuous improvement across all Handcraft laundries. He coordinates many aspects of the operation including quality control, vendor assurance, sanitation, inventory control and regulatory matters.
In the production facilities, he works with various HandCraft teams to produce and deliver high quality, hygienically clean textiles to customers in a safe and efficient manner.
November 13, 2024
3:00 - 3:30 PM ET
Results from this survey will be discussed. Discover what other professionals think about the industry and gain more insight into the predictions for the upcoming year.
SPEAKER:
Quality Assurance & Compliance Officer, Handcraft Linen Service
3:30 PM ET
Post-COVID Challenges in the Healthcare Industry
3:30 - 4:15 PM ET
SPEAKERS:
Purchasing Project Manager, Northside Hospital Cancer Institute
Purchasing Project Manager, Northside Hospital Cancer Institute
National Director of Linen and Laundry, Prime Healthcare
National Director of Linen and Laundry, Prime Healthcare
Vice President Strategic Accounts, Crothall Laundry Services
Vice President Strategic Accounts, Crothall Laundry Services
November 13, 2024
3:30 - 4:15 PM ET
In the panel discussion, we will ask healthcare professionals about their experiences in a post-COVID environment and the available solutions. This will provide valuable insight into pressing issues such as disruption of the supply chain, telehealth and digital health technology, and increased staffing shortages.
SPEAKERS:
Purchasing Project Manager, Northside Hospital Cancer Institute
National Director of Linen and Laundry, Prime Healthcare
Vice President Strategic Accounts, Crothall Laundry Services
4:15 PM ET
Networking Break
4:15 - 4:30 PM ET
4:30 PM ET
Standards and Regulations Update
4:30 - 5:30 PM ET
SPEAKER:
Vice President of Government Relations, TRSA
Vice President of Government Relations, TRSA
November 13, 2024
4:30 - 5:30 PM ET
Gain a clear understanding of current laws and regulations that are important issues to TRSA and the overall industry. We will discuss new developments and predictions as the country enters a new presidential term.
SPEAKER:
Vice President of Government Relations, TRSA
5:30 PM ET
Networking Reception
5:30 - 6:30 PM ET
SPONSORED BY:
November 13, 2024
5:30 - 6:30 PM ET
Finish off the event with new friends as you share your perspective on the day's events. End the night with a drink of your choice before starting on the journey back home.
Sponsored By:
