January 21, 2026
7:00 AM PST
Registration Open
7:00 AM
Breakfast
7:00 AM - 8:00 AM
8 AM PST
The Fabric of Success: How Engaged Employees Drive Business Excellence in Textile Services
8:00 - 9:15 AM
SPEAKER:
Founder & Chief Appreciation Strategist - Grategy
Founder & Chief Appreciation Strategist - Grategy
Lisa Ryan is an award-winning keynote speaker, best-selling author, and Certified Speaking Professional (CSP). As the Founder and Chief Appreciation Strategist at Grategy®, she helps organizations enhance workplace culture, boost employee engagement, and increase retention. With a dynamic approach rooted in gratitude, Lisa’s engaging presentations empower leaders to create thriving work environments. With over a decade of experience in manufacturing, construction, and long-term care, Lisa’s actionable insights make her a sought-after speaker for industries looking to drive lasting success through people-focused strategies.
January 21, 2026
8:00 - 9:15 AM
Your workforce is the foundation of success in textile rental services. An engaged, motivated, and loyal team is key to delivering exceptional results and sustaining business growth. This keynote provides practical strategies for creating a workplace where employees feel valued, driven, and inspired to contribute their best every day. By focusing on employee engagement, retention, and fostering a positive culture, you'll strengthen your organization's long-term excellence.
Discover how a highly engaged workforce leads to greater productivity, reduced turnover, and a thriving culture that sets your business apart in the textile services industry.
SPEAKER:
Founder & Chief Appreciation Strategist - Grategy
9:15 AM PST
Networking Break
9:15 - 9:30 AM
9:30 AM PST
The 10 Keys to Linen Quality
9:30 - 10:15 AM
SPEAKER:
January 21, 2026
9:30 - 10:15 AM
Achieving high-quality linen is essential for providing exceptional service and ensuring customer satisfaction. This session will delve into the fundamental aspects that contribute to superior linen quality. You'll learn about the key factors in linen selection, proper handling, and maintenance that can make a significant difference. We'll cover best practices for laundering, storage, and usage to extend the lifespan of your linens and maintain their pristine condition.
SPEAKER:
Regional Sales Manager - Tingue
10:15 AM PST
Networking Break
10:15 - 10:30 AM
10:30 PM PST
Safety and Risk Dashboard
10:30 - 11:45 AM
SPEAKER:
Owner - Safety Solutions for Healthcare
Owner - Safety Solutions for Healthcare
January 21, 2026
10:30 - 11:45 AM
Participants will learn how to effectively qualify and manage workers' compensation claims, including how to properly investigate a claim, manage employees on modified or restricted duty, and apply lessons learned from previous claims.
SPEAKER:
Owner - Safety Solutions for Healthcare
11:45 AM PST
Lunch
11:45 AM - 12:30 PM
12:30 PM PST
Managing Quality Control
12:30 - 1:15 PM
SPEAKER:
January 21, 2026
12:30 - 1:15 PM
Ensuring consistent quality is vital for maintaining high standards and customer satisfaction. This session will provide an in-depth look at effective quality control management. We'll cover the key components of a robust quality control system, including setting standards, implementing procedures, and monitoring results. In this session presented by Alsco, You’ll gain insights into the latest tools and techniques for quality assurance, learn how to identify and address common issues, and explore strategies for continuous improvement.
SPEAKER:
Operations Manager - Alsco Uniforms
1:15 PM PST
Networking Break
1:15 - 1:30 PM
1:30 PM PST
Harnessing Automation to Tackle Workforce Challenges
1:30 - 3:15 PM
SPEAKERS:
Customer Success Representative Manager - Kannegiesser ETECH
Customer Success Representative Manager - Kannegiesser ETECH
January 21, 2026
1:30 - 3:15 PM
From rising wages to recruitment challenges, workforce issues are an ever-growing concern. However, the latest advancements in machine learning and robotics have paved the way for innovative solutions. Tasks that once required manual labor can now be fully automated. This session will explore trends in automation, showcase a range of available solutions, share feedback from early adopters, and discuss future directions.
The concept of robots handling laundry, once a mere sci-fi dream or a scene from The Jetsons, is now a reality. This is far from a theoretical idea—laundries across the globe are already utilizing solutions to process several tons of linen per hour.
SPEAKERS:
Customer Success Representative Manager - Kannegiesser ETECH
CEO - Inwatec ApS