January 21, 2026
7:00 AM PST
Registration Open
7:00 AM
Breakfast
7:00 AM - 8:00 AM
8 AM PST
The Fabric of Success: How Engaged Employees Drive Business Excellence in Textile Services
8:00 - 9:15 AM
SPEAKER:
Founder & Chief Appreciation Strategist - Grategy
Founder & Chief Appreciation Strategist - Grategy
Lisa Ryan is an award-winning keynote speaker, best-selling author, and Certified Speaking Professional (CSP). As the Founder and Chief Appreciation Strategist at Grategy®, she helps organizations enhance workplace culture, boost employee engagement, and increase retention. With a dynamic approach rooted in gratitude, Lisa’s engaging presentations empower leaders to create thriving work environments. With over a decade of experience in manufacturing, construction, and long-term care, Lisa’s actionable insights make her a sought-after speaker for industries looking to drive lasting success through people-focused strategies.
January 21, 2026
8:00 - 9:15 AM
Your workforce is the foundation of success in textile rental services. An engaged, motivated, and loyal team is key to delivering exceptional results and sustaining business growth. This keynote provides practical strategies for creating a workplace where employees feel valued, driven, and inspired to contribute their best every day. By focusing on employee engagement, retention, and fostering a positive culture, you'll strengthen your organization's long-term excellence.
Discover how a highly engaged workforce leads to greater productivity, reduced turnover, and a thriving culture that sets your business apart in the textile services industry.
SPEAKER:
Founder & Chief Appreciation Strategist - Grategy
9:15 AM PST
Networking Break
9:15 - 9:30 AM
9:30 PM PST
Safety and Risk Dashboard
9:30 - 10:45 AM
SPEAKER:
Owner - Safety Solutions for Healthcare
Owner - Safety Solutions for Healthcare
Brian has an extensive background in Safety and Risk Management serving in multiple industries including Linen. He served as VP of Risk and Safety for Compass Group North America for 14 years prior to starting his own company, Safety Solutions for Healthcare. His mission continues to be focused on reducing workplace injuries and exposure through a robust safety and risk program. His leadership has earned him and his team prestigious awards such as the “Teddy Roosevelt Award” (issued by Risk and Insurance Magazine) for demonstrating a significant reduction in workers' compensation claims through innovation and collaboration with field operators.
Brian’s background in auditing and compliance started after becoming a certified ISO Auditor. He recognized that compliance was one of the keys to having an effective safety and compliance program. Over his career he has created point scored compliance audits for the linen industry and authored many Linen compliance manuals, training, and awareness programs to promote safety and compliance. As a result of his commitment to compliance and safety he was the dual recipient of the 2023 TRSA Safety Excellent Award.
Brian resides with his wife and 5 kids in Denver, Colorado. He is an avid skier and outdoorsman. He is also a Certified Tennis Instructor and plays on several men’s tennis teams in the Denver Metro Area.
January 21, 2026
9:30 - 10:45 AM
Participants will learn how to effectively qualify and manage workers' compensation claims, including how to properly investigate a claim, manage employees on modified or restricted duty, and apply lessons learned from previous claims.
SPEAKER:
Owner - Safety Solutions for Healthcare
10:45 AM PST
Networking Break
10:45 - 11:00 AM
11:00 AM PST
The 10 Keys to Linen Quality
11:00 AM - 12:00 PM
SPEAKER:
Regional Sales Manager, Tingue
Regional Sales Manager, Tingue
Chris began his career with Tingue in 2010 and has built a strong foundation over nearly 16 years in the laundry industry. Starting as field representative, he spent nine years covering key territories across Pennsylvania, New Jersey, Delaware, and Maryland. In 2019, he transitioned into the role of Regional Sales Manager, leading teams and managing accounts throughout the Mid-Atlantic and Midwest regions. As of this September, Chris serves as Tingue’s National Accounts Manager, overseeing strategic partnerships with national and large regional laundries. Based in central Pennsylvania, Chris enjoys life with his wife Megan and three children.
January 21, 2026
11:00 AM - 12:00 PM
Achieving high-quality linen is essential for providing exceptional service and ensuring customer satisfaction. This session will delve into the fundamental aspects that contribute to superior linen quality. You'll learn about the key factors in linen selection, proper handling, and maintenance that can make a significant difference. We'll cover best practices for laundering, storage, and usage to extend the lifespan of your linens and maintain their pristine condition.
SPEAKER:
Regional Sales Manager, Tingue
12:00 PM PST
Lunch
12:00 - 1:00 PM
SPONSORED BY:
1:00 PM PST
Managing Quality Control
1:00 - 1:45 PM
1:45 PM PST
Networking Break
1:45 - 2:00 PM
2:00 PM PST
Harnessing Automation to Tackle Workforce Challenges
2:00 - 3:45 PM
SPEAKERS:
CEO - Inwatec ApS
CEO - Inwatec ApS
Mads Andresen is the CEO and founder of Inwatec ApS, a Danish engineering and machinery company redefining efficiency in the industrial laundry industry. Since 2009, his driving vision has been to streamline operations by reducing tedious manual tasks and boosting ergonomics. Starting with mat-rolling solutions, Inwatec has evolved to focus on advanced soiled-side sorting technology, enabling laundries to handle incoming items faster, more accurately, and more hygienically.
Under Andresen’s leadership, Inwatec earned the “Odense Robotics Company of the Year” award in 2019, recognizing its groundbreaking use of robotics and unwavering dedication to innovation. In October 2023, he also assumed the role of Chief Innovation Officer at the JENSEN-GROUP, strengthening the collaboration between the two companies. Supported by his growing team of “Laundrynerds,” Andresen continues to pursue his mission of eliminating “dirty work” through state-of-the-art automation.
Regional Sales Manager - Kannegiesser North America
Regional Sales Manager - Kannegiesser North America
January 21, 2026
2:00 - 3:45 PM
From rising wages to recruitment challenges, workforce issues are an ever-growing concern. However, the latest advancements in machine learning and robotics have paved the way for innovative solutions. Tasks that once required manual labor can now be fully automated. This session will explore trends in automation, showcase a range of available solutions, share feedback from early adopters, and discuss future directions.
The concept of robots handling laundry, once a mere sci-fi dream or a scene from The Jetsons, is now a reality. This is far from a theoretical idea—laundries across the globe are already utilizing solutions to process several tons of linen per hour.
SPEAKERS:
CEO - Inwatec ApS
Regional Sales Manager - Kannegiesser North America