Key challenges for recruiting and retaining technicians and professional development of maintenance management are expected to take center stage in a TRSA virtual discussion on April 30. This Maintenance Network Connections program will foster experience-sharing among participants and foster TRSA’s development of industry best practices in this aspect of laundry operations.

Functions involving technicians likely to be considered:

  • Job Interviews
  • Skill Testing in Hiring
  • Onboarding
  • Initial Training
  • Subsequent Training
  • Performance Evaluation
  • Pay Scales (Tech 1, Tech 2)
  • Job Satisfaction Measures

In TRSA Connections roundtables, participants generate the discussion content, with moderators who specialize in the subject material prompting them with questions. This roundtable is likely to cover these subjects:

  • Indications that a tech or maintenance supervisor has the skills to grow to a manager or leader of maintenance operations
  • Added steps to retain these individuals in their current role until such a position becomes available, as another professional opportunity may exist for them elsewhere to move up, risking their departure
  • Organization structure of a laundry maintenance function: based on laundry production, number of people, what they do
  • Principal causes of delayed preventive maintenance
  • Responsibility for ensuring continuous equipment monitoring, preventing “run to destruction”
  • Reducing unscheduled equipment downtime
  • Allocating time for training for staff and professional development for management

The roundtable will aid TRSA’s development of industrywide resources to address these concerns and more. Shared experience will plant seeds for research, articles and presentations that maximize membership involvement in devising solutions to commonly experienced problems.

Connections roundtables are free to TRSA member company staff. Click here to register for this April 30 discussion, which starts at 1 p.m. EDT.

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