You must have taken the CPLM Exam and failed in your first attempt, in order to purchase the CPLM Retake Exam. 

TRSA’s Certified Professional Laundry Manager (CPLM) Exam tests your knowledge and expertise of BMPs and production excellence. By taking and passing the CPLM exam individuals demonstrate a high level of management skills and knowledge in these areas:

  • Customer Service
  • Equipment
  • Financial Management
  • Finishing/Conditioning
  • Human Resources
  • Leadership
  • Merchandise Management
  • Pack-out
  • Quality Control
  • Soil Sorting
  • Stockroom/Linen Room Management
  • Textiles (Fabric Technology)
  • Washroom Management/Chemistry
  • Wastewater Management

The exam consists of 120 multiple-choice questions and students have 90 minutes to complete it. If you do not pass, you have the option to retake the exam by purchasing the retake at a discounted price.