This reading list is arranged by topic and then in alphabetical order by title.

*As an Amazon Associate, TRSA earns from qualifying purchases using our links denoted by an asterisk (*).

Business Improvement

Books

What To Do When Conflict Happens

Steve Ventura and Eric Harvey Help your people become PROBLEM SOLVERS! Conflict…

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Books

The Ultimate Question: How Net Promoter Companies Thrive in Custom Driven World

Fred Reichheld and Rob Markey In the first edition of this landmark…

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Books

The Ultimate Question: Driving Good Profits and True Growth

Fred Reichheld CEOs regularly announce ambitious growth targets, then fail to achieve…

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Books

The Organized Executive

Stephanie Winston The author of Getting Organized now updates The Organized Executive…

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Books

The Art of Innovation

Tom Kelley and Jonathan Littman IDEO, the widely admired, award-winning design and…

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Books

Good to Great: Why Some Companies Make the Leap and Others Don’t

Jim Collins The findings of the Good to Great study will surprise…

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Customer Feedback

Books

A Complaint Is a Gift: Using Customer Feedback As a Strategic Tool

Janelle Barlow and Claus Moller A customer complaint is the most valuable…

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Diversity, Equity, and Inclusion

Books

Blindspot

Mahzarin R. Banaji and Anthony G. Greenwald In Blindspot, the authors reveal…

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Books

Edge

Laura Huang In Edge, Huang offers a different approach. She argues that…

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Books

Belonging at Work

Rhodes Perry Belonging at Work empowers business leaders, change agents, visionaries, and…

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Books

Belonging

Sue Unerman Most men are not engaged with D&I initiatives in the…

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Books

Better Allies

Karen Catlin Are you looking to build a workplace culture with a…

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Books

Breaking the Silence Habit

Sarah Beaulieu In the wake of the #MeToo movement, employees and leaders…

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Human Resources

the-hr-scorecard-book
Books

The HR Scorecard: Linking People, Strategy, and Performance

Dave Ulrich and Mark A. Huselid Three experts in Human Resources introduce…

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Leadership - Overall

transparency-book
Books

Transparency: How Leaders Create a Culture of Candor

Warren Bennis and Daniel Goleman In Transparency, the authors–a powerhouse trio in…

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the-will-to-lead-book
Books

The Will to Lead: Running a Business With a Network of Leaders

Marvin Bower The former CEO of McKinsey & Company shares his experiences…

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Books

The Manager’s Communication Handbook

David Cottrell and Eric L. Harvey The Manager’s Communication Handbook will allow…

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Books

The Leadership Moment

Michael Useem Nine true stories of triumphs and disasters and the lessons…

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the-fred-factor-book
Books

The Fred Factor

Mark Sanborn and John C. Maxwell In his powerful new book The…

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Books

The Empowered Manager: Positive Political Skills at Work

Peter Block The Empowered Manager uncovers a roadmap to creating a more…

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Leadership - Company Changes

our-iceberg-is-melting-book
Books

Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions

John Kotter and Holger Rathgeber Our Iceberg Is Melting is a simple…

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business-as-unusual-book
Books

Business As Unusual: The Handbook for Leading and Managing Organizational Change

Price Pritchett and Ron Pound A “quick impact” manual for executives, middle…

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Books

Beyond Performance 2.0: A Proven Approach to Leading Large-Scale Change

Scott Keller and Bill Schaninger Beyond Performance 2.0 removes the notion of…

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Leadership - Managing Employees

why-employees-dont-do-what-theyre-suposed-to-book
Books

Why Employees Don’t Do What They’re Supposed to Do: And What to Do About It

Ferdinand Fournies Based on the actual experiences of 25,000 managers, Why Employees…

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the-managers-coaching-handbook
Books

The Manager’s Coaching Handbook

David Cottrell and Mark C. Layton Your colleagues spoke, we listened ……

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the-carrot-principle-book
Books

The Carrot Principle

Adrian Gostick and Chester Elton Stick Management is out. Carrot management is…

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the-five-dysfunctions-book
Books

The 5 Dysfunctions of a Team: A Leadership Fable

Patrick Lencioni In The Five Dysfunctions of a Team Patrick Lencioni once…

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the-24-carrot-manager-book
Books

The 24-Carrot Manager

Adrian Gostick and Chester Elton In this companion volume to their successful…

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reality-based-leadership-book
Books

Reality Based Leadership

Cy Wakeman Recent polls show that 71% of workers think about quitting…

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Leadership - Skills

you-cant-send-a-duck-to-eagle-school-book
Books

You Can’t Send a Duck to Eagle School and Other Simple Truths of Leadership

Mac Anderson An essential part of being a successful leader is hiring…

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tough-minded-leadership-book
Books

Tough-Minded Leadership

Joe D. Batten Tough-minded Leadership offers new insights, focus, and motivation for…

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total-leadership-book
Books

Total Leadership: Be a Better Leader, Have a Richer Life

Stewart D. Friedman Now more than ever, your success as a leader…

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the-one-minute-manager
Books

The One Minute Manager

Kenneth Blanchard and Spencer Johnson The World has changed and so has…

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the-mentors-guide-book
Books

The Mentor’s Guide: Facilitating Effective Learning Relationships

Lois Zachary Thoughtful and rich with advice, The Mentor’s Guide explores the…

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the-mentor-leader-book
Books

The Mentor Leader: Secrets to Building People and Teams That Win Consistently

Tony Dungy “Your only job is to help your players be better.”…

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Personal Improvement - Overall

who-moved-my-cheese-book
Books

Who Moved My Cheese?

Spencer Johnson and Kenneth Blanchard Who Moved My Cheese? is an amusing…

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who-are-you-really-book
Books

Who Are You Really and What Do You Want?

Shad Helmstetter Ph.D. Based on more than 25 years of research in…

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the-travelers-gift-book
Books

The Traveler’s Gift: Seven Decisions that Determine Personal Success

Andy Andrews What makes the difference between failure and success? Join David…

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Books

The Right Mountain: Lessons from Everest on the Real Meaning of Success

Jim Hayhurst Sr. In 1988, Jim Hayhurst, a forty-seven year old ex-advertising…

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the-likeability-factor-book
Books

The Likeability Factor

Tim Sanders You can win life’s popularity contests. The choices other people…

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the-emotional-intelligence-quick-book
Books

The Emotional Intelligence Quick Book

Travis Bradberry and Jean Greaves In today’s fast-paced world of competitive workplaces…

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Personal Improvement - Time Management

the-telephone-and-time-management-book
Books

Telephone and Time Management: Making It a Tool and Not a Tyrant

Dru Scott Improve your work day by learning to control your time…

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practical-time-management-book
Books

Practical Time Management: How to Make the Most of Your Most Perishable Resource

Marion E. Haynes This book provides a more extensive treatment of time…

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Personal Improvement - Work Related

winning-book
Books

Winning

Jack Welch and Suzy Welch Jack Welch knows how to win. During…

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the-magic-of-thinking-big-book
Books

The Magic of Thinking BIG

David J. Schwartz Millions of readers have acquired the secrets of success…

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the-employee-handbook-for-organizational-change
Books

The Employee Handbook for Organizational Change

Price Pritchett and Ron Pound The Employee Handbook for Organizational Change teaches…

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the-4-disciplines-of-execution-book
Books

The 4 Disciplines of Execution

Chris McChesney, Sean Covey and Jim Huling The 4 Disciplines of Execution…

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start-right-stay-right-book
Books

Start Right…Stay Right

Steve Ventura Every employee’s straight-talk guide to personal responsibility and job success.…

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six-thinking-hats-book
Books

Six Thinking Hats

Edward DeBono Used successfully by thousands of business managers, educators, and government…

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Sales/Consulting

getting-to-yes-book
Books

Getting to Yes: Negotiating Agreement Without Giving In

Roger Fisher and William L. Ury Since its original publication nearly thirty…

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flawless-consulting-book
Books

Flawless Consulting: A Guide to Getting Your Expertise Used

Peter Block This Third Edition to Peter Block’s Flawless Consulting addresses business…

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Speaking

136-effective-presentation-tipe-book
Books

136 Effective Presentation Tips

Tony Jeary and David Cottrell Raving fans? Or Bored to death? Which…

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