General Managers’ Virtual Roundtable

January 26, 2023, 1-2:30 pm ET   •   Live Virtual Event
  • About
  • Speakers

Members: Free | Non-Members: $45

Linen, uniform and facility services general managers’ (GMs’) roles across the industry vary. As a core function, they all provide direction, leadership and management to laundry management teams in support of their mission: on-time delivery of quality products at reasonable cost while maintaining a clean, safe and highly efficient operation.

This TRSA virtual roundtable provides a forum for GMs to share ideas to improve their decision making, direction and coordination of the efficient and effective operation of their facilities:

  • Production: including planning and control, engineering, production inspection, plant maintenance, purchasing and inventory control.
  • Other Functions: With marketing/sales, finance and administration, engineering and human resource teams, developing and implementing profit-oriented programs.

GMs are encouraged to use this roundtable series to take advantage of industry peers’ insights and expertise for strategic planning. Participation will support GMs’ interaction with senior management, their efforts to contribute to their companies’ direction and focus, and their personal strategies for achieving short- and long-range goals.

The January 26 roundtable focuses on:

Building the Plant’s Middle Management Team. Benefit from discussion about how GMs effectively manage and supervise department managers. This includes hiring and training direct management reports and providing them with direction and guidance. The roundtable will address the role of GMs in directly coaching and guiding their employees, as well as conducting personnel evaluation and discipline related matters.

Recruiting Maintenance/Engineering from Other Industries. Learn where these hard-to-hire professionals came from before they joined linen and uniform service companies and what attracted them. TRSA facilitates such recruiting through its partnership with the Engineering and Science Career Network, which automatically lists your job on all relevant partner association Career Centers at no extra charge. These include associations representing composites manufacturing, steel construction, utilities, plumbing engineers, pulp and paper, chemical manufacturers, solid waste and more.

Employee Retention. Get tips to go beyond increasing pay as a means of meeting employees’ needs. Learn to create initiatives, projects, and processes that make them more masterful, in jobs that are, as much as possible, more skills-based, autonomous, connected, interesting, or purposeful. Examine processes of discussing issues and opportunities and listening to employees’ daily experiences to create positive change.

About TRSA’s Virtual Roundtables

TRSA virtual roundtables are collaborative sessions. Through Zoom they simulate the networking of a small TRSA face-to-face meeting, sitting at a round or hollow square table, seeing everybody in the room. Attendees share experience as TRSA provides advocacy, certification, research, and linen, uniform and facility services industry data to foster idea exchange. Conversation also guides TRSA in developing programs to meet members’ emerging needs.

These discussions are especially valuable to owner/operators, CEOs, presidents, VPs and staff directors as well as general managers.

Issues to be discussed are selected for their likelihood of affecting your operation’s near- and long-term future—such as examining how today’s techniques are evolving into tomorrow’s systems and solutions.

Flexible agendas strike the needed balance between enabling all participants enough time to fully explore a topic and moving on to other subjects when the group has provided a suitable variety of perspectives on it. This ensures the most crucial and tangible issues of the current economic and social climate are properly vetted. Industry operators’ common pain points are covered. You compare and contrast your practices to those of others in the roundtable so your team can later evaluate alternative approaches. Plus you take advantage of this strong TRSA networking activity to develop/maintain contacts with industry colleagues for future private collaboration.

Roundtables differ from presentations and seminar because there is no single instructor. You benefit from hearing from a variety of peers, not just one individual. Members and other subject matter experts facilitate roundtables, asking simple questions of participants related to the agenda topics that everyone on the Zoom can answer, keeping conversations going. This allows attendees to complete their thoughts and ask questions of each other to maximize the value of participation.

When you register, you receive a Zoom link for your calendar and agenda updates. Roundtables are not recorded.

Comments from 2022 roundtable participants:

  • “We get needed information without having to take very much time away from our day.”
  • “It was my first time so I did not know a lot of other members other than those from my company but I was able to meet new members.”
  • “I enjoy the opportunity to talk openly and receive feedback and valuable input.”
  • “Informative with the ability to ask written questions or speak.”
  • “I was reminded of resources that already exist when I am working to assist customers.”
  • “We get needed information without having to take very much time away from our day.”
  • “This was helpful to keep on top of the critical issues facing our Industry.”
  • “Everyone gets a chance to discuss agenda and off-agenda items and get a good feel for what folks are thinking.”
  • “Keep giving us updates on the governmental actions!”
TRSA Virtual Meeting Code of Conduct

TRSA is committed to providing a safe, productive, and welcoming environment for all meeting participants and TRSA staff. Please review and abide by this Virtual Meetings Code of Conduct.

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