Benchmarking & Research

TRSA research and benchmarking provides data that support our efforts to protect and expand markets for linen, uniform and facility services while enabling members to improve performance and safety.

On-Premises Laundry Cost CalculatorBusiness to Business and Consumer Perceptions |
Environmental/Health Data | Benchmarking Reports


On-Premises Laundry Cost Calculator

The On-Premises Laundry Cost Calculator demonstrates the clear advantages to using an external provider of laundry service, namely avoiding the economic stress of maintaining an internally managed operation.

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Business to Business and Consumer Perceptions

Two national surveys completed by TRSA, the leading global textile services trade association, have found the majority of both businesses and consumers prefer that employees wear uniforms. The primary reasons for this preference, according to the survey are related to image, trust and identification.

Use this research to support marketing and communications.

Executive Summary | Business to Business SurveyConsumer Survey



Environmental/Health Data

Learn about how your textile choices affect the environment and health of the population.

Life Cycle Assessment | Industry Sustainability Survey | Shop Towel Health


Benchmarking Reports and Trends

TRSA’s confidential information gathering process provides unparalleled access for you to benchmark financial performance, compensation, safety and sustainability with hundreds of similar linen, uniform and facility services companies worldwide.

These reports are FREE for participating TRSA members and available for purchase.

Industry Performance ReportCompensation & Benefits ReportSafety Report | Sustainability Report


Industry Performance Report

TRSA’s Industry Performance Report allows you to benchmark productivity, efficiency and financial performance against operators of similar volume, product mix and markets, i.e., industrial, linen supply and healthcare. The report includes detailed information regarding expenses, revenue, and energy usage, as well as productivity per pound processed and financial performance statistics such as profit margin and asset turnover. In addition, you learn about industry sales and production trends. This report is unavailable from any other source. Participating TRSA members receive this tremendous resource free and a bonus customized report specific to their operations. You cannot manage your operations effectively without access to this vital report.

Linen, uniform and facility services companies use the TRSA Industry Performance Report to compare their detailed financial results with operations similar to theirs in these respects:

  • Line of Business: Typical TRSA; predominantly industrial, food & beverage, or healthcare; or mixed (balanced) linen and industrial.
  • Number of Locations: Single, 2 or 3, 4 and over.
  • Sales Volume: Under $5 million in annual revenue; $5 million to $10 million; $10 million to $20 million; and over $20 million.
Statements and metrics compiled for the following categories:
  • Return on Investment
  • Production Profile
  • Income Statement
  • Balance Sheet
  • Financial Ratios
  • Employee Productivity Ratios
Trend Analysis section offers data on last five years for each major industry segment including F&B, industrial, healthcare and mixed rentals.

TRSA members who participate in the survey receive at no cost a customized digital copy of the survey results for easy benchmarking. Non-participants can purchase the report.

Purchase the Report


Compensation and Benefits Report

The TRSA Plant Employee Compensation Report quantifies differences in pay and benefits between various types of linen, uniform and facility services operations for the range of exempt and non-exempt positions in the industry. Companies are classified similarly to the TRSA Industry Performance Report, enabling readers to contrast the offerings of specialists (healthcare, hospitality, industrial, mixed) and local, regional and national operations.

TRSA’s Human Resources Committee reviewed the TRSA Plant Employee Compensation study and recommended updates to the survey to make it more current and more likely to be filled out by human resources (HR) departments. For example, revising the survey to include salary and hourly rates in ranges, instead of exact numbers, allows more HR managers to be able to complete the survey.

Other updates to the survey included expanded Diversity, Equity and Inclusion (DEI) questions including growth measurement of DEI programs and questions on flexible work schedules, like remote work options and varying eight- and 10-hour work days.

The TRSA Plant Employee Compensation Report quantifies differences in pay and benefits between various types of linen, uniform and facility services operations for the range of exempt and non-exempt positions in the industry. Companies are classified similarly to the TRSA Industry Performance Report, enabling readers to contrast the offerings of specialists (healthcare, hospitality, industrial and mixed) and local, regional and national operations.

Companies use this data to compare their pay and benefits with operations similar to theirs in these respects:

  • Line of Business: Typical TRSA, Food & Beverage Linen, Industrial, Healthcare, Mixed
  • Analysis by Number of Locations: Single Plant & Multiple Plants (two, three or more)
  • Sales Volume Analysis (Under $7M, $7-15M, $15-35M, $35M+)

Data reported for each of the following categories:

  • Demographic Information
  • Exempt Plant Employee Compensation
  • Non-Exempt Plant Employee Hourly Wages
  • Fringe Benefit Programs

TRSA members who participate in the survey receive at no cost a customized digital copy of the survey results for easy benchmarking. Non-participants can purchase the report.

Purchase the Report


Safety Report

The TRSA Safety Report allows participants to benchmark their occupational injury and illness data to measure progress in establishing and implementing enhanced management and safety practices to reduce and eliminate occupational injuries and illnesses by highlighting the industry’s highest risk areas, as well as these most cited by OSHA. These SafeTRSA efforts have led to the adoption of proven policies and procedures for maintaining equipment (lock-out, tag-out), handling soiled linen (especially blood-borne pathogens) and working in confined spaces.

TRSA’s Safety Report indicates that TRSA members perform better in workplace safety than the linen and uniform supply (LUS) industry as a whole in two key metrics such as days away from work, job restriction or transfer (DART rate) and total recordable injuries and illnesses (TRIR).

TRSA members who participate in the survey receive at no cost a customized digital copy of the survey results for easy benchmarking. Non-participants can purchase the report.

PDF | Excel

Purchase the Report

Whether it’s a question about OSHA’s newest standard, blood-borne pathogens, or the first step to creating a safety program in your organization, TRSA’s Safety Committee can help!  If you have a safety-related question that you’d like answered, contact us and TRSA’s Safety Committee, which consists of 22 TRSA members responsible for their organizations’ safety and health, will offer their expertise.

Contact Us


Industry Sustainability Report

The TRSA Industry Sustainability Report fosters comparison with industry colleagues on water and energy use, greenhouse gas emissions, evaporation credits and a dozen other sustainable business practices. Data guides linen, uniform and facility services laundries in improving economies, key to increasing efficiencies and maintaining competitiveness. Median performance is reported by line of business and all respondents. This report is for TRSA members only.

Persistent drought in U.S. regions has heightened interest in water usage – especially among legislators and regulators at the state and federal level. In the nation’s capital, regulators are implementing rules and regulations pertaining to reduction in energy usage and stationary-source emissions.

Federal EPA has long reached out to TRSA regarding the industry’s water use and energy consumption. Policy makers at all levels are increasingly aware of the textile services industry as a source of environmental impact.

TRSA’s Industry Sustainability Survey highlights the commercial laundry industry’s positive efforts in part to protect the industry from unnecessary regulatory involvement from federal and state policy makers.  Derived from the previous Laundry ESP program, this effort is more targeted and it’s easier for laundries to submit data.

The TRSA Industry Sustainability Survey benchmarks the commercial laundry industry’s success in reducing water and energy demand to process laundry. Results are used to compare this progress against other industries’ conservation performance to show that the commercial laundry industry should not be regulated to reduce water and energy consumption.

TRSA member and nonmember operators are welcome to participate. For more information, email John MacKay at john@mackayresearchgroup.com or call 720.890.4255.

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