On Nov. 15–16, TRSA hosted its 12th Annual Healthcare Conference and Exchange in Memphis, TN. The Healthcare Conference was held in conjunction with the Sixth Annual Marketing, Sales & Service Summit, and began with a joint reception bringing both groups of industry executives together.

Jay Juffre, executive VP and chief of staff for ImageFIRST, King of Prussia, PA, will lead an afternoon breakout session on employee engagement for nonacute laundry staff at next month’s 12th Annual TRSA Healthcare Conference & Exchange in Memphis, TN.