Recruitment/Retention: An ‘EX’ Approach to Staffing


Businesses lately are finding that success depends on more than a laser focus on the bottom line. The employee experience, what the Josh Bersin organization calls “EX,” is crucial to belonging, and the emphasis on diversity, equity and inclusion has become a priority in employee-engagement strategies to reduce the risk of what many are calling “the great resignation” or forecasted “turnover tsunami.”

Women & Laundry Biz – The Good, the Bad and the Stressful


As the owner’s daughter, she’d worked hard all her life. She had skills and ideas for growing the family business. She felt she’d earned a shot at the top job. Dad disagreed. He was convinced that a man – a son-in-law would do – should get the top job. Only when he passed away did the daughter get her chance to lead the company. She’s run the business successfully for years since then and never looked back. This was one of many stories that 25 female laundry operator and supplier partner executives shared during a two-hour TRSA Virtual Roundtable on May 19.

DEI Boosts Employee Satisfaction, Business Growth


TRSA recently held the first of a two-part diversity, equity and inclusion (DEI) webinar series titled Racial Equity & Workplace Culture. Jejuana C. Brown, M.Ed. CDP, served as the featured speaker for the program, which included data from McKinsey & Co. on workplace diversity trends. The one-hour webinar – sponsored by TRSA’s Diversity, Equity and Inclusion Committee – drew more than 30 attendees from the linen, uniform and facility services industry. TRSA’s Salita Jones and Kristin Mudd served as co-moderators for the program.

TRSA Members Make Forbes’ Best Employers for Diversity List


Several TRSA operator and supplier partner members recently were named to Forbes magazine’s “America’s Best Employers for Diversity 2021” list. In collaboration with analytics firm Statista, Forbes identified the top employers for diversity through an independent survey of more than 50,000 employees working for companies employing at least 1,000 people in their U.S. operations, according to a news release.

New ETSA Chief’s Focus: Sustainability & Green Innovation


Elena Lai, the recently named secretary general of the European Textile Services Association (ETSA), says she’s eager to work with laundry operators, suppliers and industry trade groups across Europe and North America in order to advance solutions to challenges, including COVID-19 relief/rebuilding, healthcare textile supply chains, advancing a pro-environmental “circular” economy, promoting equal opportunity in a diverse industry and more.

Penn Emblem to Work with James Emmett and Co.


Penn Emblem Co., Trevose, PA, recently announced a new partnership built around inclusivity in the workplace, specifically targeting people with disabilities. In November 2020, the company solidified its work with James Emmett & Co., a team of disability consultants that supports companies in launching relationships with local disability employment vendors and helps build the internal capacity to recruit, hire, train and retain employees with disabilities, according to a news release.

TRSA to Host Jan. 14 Roundtable Event for Industry Women


TRSA will begin its 2021 professional-development opportunities with a virtual roundtable event designed for women who hold mid-level and higher positions in the linen, uniform and facility services industry. Those participating in this free event will seize an opportunity to virtually network and create opportunities for future collaboration. Employees of TRSA operator members and supplier partners are encouraged to participate; there is also an opportunity for nonmembers to participate for just $35.