Promoting In-House Leaders: Operator Outlines Strategy
It’s widely reported that today’s laundry operators face challenges in recruiting mid- or higher-level managers. The resulting dearth of supervisory help can affect both operations and staff morale – not to mention customer satisfaction. The answer, says Emeka Okeani, president of Shared Hospital Corp., Nashville, TN, a surgical supply co-op, is to seek talent in your own organization. But to do that in today’s workplaces often requires a sense of “cultural intelligence” that can allow an employer to see rising leaders that others might overlook.