Reopening Tour Meetings Increase Information Sharing


TRSA’s first Reopening Tour legs – two 2,500-plus mile road trips with staff driving to meet members – have generated unprecedented information-sharing through personally reporting these meetings’ highlights to members at subsequent stops on each leg and generating social media posts for industry stakeholders to view everywhere as the trips proceeded.

Cintas’ Chief Weighs in on Company’s Growth, Culture


After a 40-year tenure that has witnessed unprecedented innovation and meteoric growth in the uniform and industrial services sector and related markets, Cintas Corp. Chairman Scott Farmer now sees his company’s biggest long-term challenge in figuring out how to compete not only against other laundries, but with online companies such as Amazon and retailers such as Wal-Mart.

Ricci Pens Article on ‘Green’ Hotel Practices


TRSA President & CEO Joseph Ricci recently wrote an article titled “How Linen and Laundry Choices Influence Hotel Sustainability” for Hotel Executive, a business publication for hotel owners and operators, including senior executives, directors, managers, investors and developers.

Women & Laundry Biz – The Good, the Bad and the Stressful


As the owner’s daughter, she’d worked hard all her life. She had skills and ideas for growing the family business. She felt she’d earned a shot at the top job. Dad disagreed. He was convinced that a man – a son-in-law would do – should get the top job. Only when he passed away did the daughter get her chance to lead the company. She’s run the business successfully for years since then and never looked back. This was one of many stories that 25 female laundry operator and supplier partner executives shared during a two-hour TRSA Virtual Roundtable on May 19.

TRSA Issues Regional Textile Services Market Analyses


Forecasts for linen, uniform and facility services’ growth in critical demand sectors in the wake of the COVID-19 downturn are now offered by nation or world region through the issuance of regional editions of data provided by The Economist Intelligence Unit’s (EIU’s) Global Textile Services Market Analysis.

Lessons in ‘Zoom’ Etiquette – ‘Dons Don’t Wear Shorts’


I loved the HBO show, The Sopranos. I’m a bit of a Mafia aficionado; I’ve been fascinated with that culture ever since my grandmother (!) gave me a book by Jimmy “The Weasel” Fratianno to read when I was 16. In an early episode of The Sopranos, James Gandolfini, playing Tony Soprano (the main character and the leader or “don” of the Soprano mob) was hosting a barbecue in his back yard for other mobsters. Tony manned the grill while wearing Bermuda shorts, and this prompted a visit the next week.

Textile Services’ Survey Results: ‘Industry Users’ Manual’


The term that appears in quotes above was one of several glowing descriptions of Textile Services magazine that appeared in the “Publication Verbatim” section of the newly compiled AdBrand™ readership study of January’s issue. Another reader said, “It’s essential to my job,” while a third said, “(It’s) the Bible! Enough said!”