New Publication Reflects Impact of Pandemic on the Industry


TRSA’s recently released Industry Performance Report enables linen, uniform and facility services operators to compare the industrywide financial impacts of COVID-19 with their own companies’ results. Using 2020 financial data collected from TRSA members on a confidential basis and compiled by the Mackay Research Group of Boulder, CO, the report is the only industrywide research that enables operators to compare income statements, balance sheets, and financial and employee productivity ratios.

Members Give TRSA Its Highest-Ever Ratings of Membership Value


Operator and supplier partner members’ Net Promoter Score (NPS) ratings of TRSA membership have reached all-time highs, hitting 72 and 69, respectively, with operators exceeding their previous highs (65 in 2018 and 2020) and supplier partners continuing to rate the association higher each year since TRSA began calculating their NPS in 2018.

Renewed Optimism in Latest Uniform & Linen Rental Survey


Several key performance indicators trended into positive territory and the outlook for solid business growth rose among respondents to the latest Uniform & Linen Rental Survey for June 2021 (second quarter of 2021). The quarterly survey is conducted by Robert W. Baird & Co., in conjunction with TRSA.

Baird Issues Upbeat Facility Services Update


R.W. Baird & Co. released its Facility Services update today, noting that February payroll data was relatively strong, including in the leisure/hospitality industry, a bright note after months of negative news.

TRSA Releases EIU-Powered Textile Services Market Analysis: United States, Canada


Forecasts for linen, uniform and facility services growth in critical demand sectors in the wake of COVID-19 economic turmoil highlight Textile Services Market Analysis: United States and Canada. This report excerpts from The Economist Intelligence Unit’s (EIU’s) recent TRSA-commissioned global study to guide the industry’s investment, expansion and strategic decision making worldwide.

COVID Update: TRSA Releases First Business Pulse Survey of 2021


As the COVID-19 pandemic continues to wreak havoc on various sectors of the U.S. economy, TRSA recently surveyed its members in the linen, uniform and facility services industry to get an update on how they’re holding up as the virus surges nationwide. A total of 75 companies responded to the survey, which included new questions regarding recent stimulus measures, rehiring and hiring new employees, and vaccination efforts, among others.