TRSA has made available two industry benchmarking reports, the Industry Performance Report and the Compensation Benefits Report, featuring data from 2020. Both reports are available for reduced prices for members and offer a $195 discount if you purchase both.
TRSA’s recently released Industry Performance Report enables linen, uniform and facility services operators to compare the industrywide financial impacts of COVID-19 with their own companies’ results. Using 2020 financial data collected from TRSA members on a confidential basis and compiled by the Mackay Research Group of Boulder, CO, the report is the only industrywide research that enables operators to compare income statements, balance sheets, and financial and employee productivity ratios.
Operator and supplier partner members’ Net Promoter Score (NPS) ratings of TRSA membership have reached all-time highs, hitting 72 and 69, respectively, with operators exceeding their previous highs (65 in 2018 and 2020) and supplier partners continuing to rate the association higher each year since TRSA began calculating their NPS in 2018.
Huebsch Services, Eau Claire, WI, recently partnered with Market Measurement Inc. to conduct a telephone customer satisfaction survey of its current uniform rental customers, according to a news release.
TRSA President & CEO Joseph Ricci recently appeared on a Goldman Sachs webcast to discuss key trends in the linen, uniform and facility services industry.
Several key performance indicators trended into positive territory and the outlook for solid business growth rose among respondents to the latest Uniform & Linen Rental Survey for June 2021 (second quarter of 2021). The quarterly survey is conducted by Robert W. Baird & Co., in conjunction with TRSA.
Robert W. Baird & Co. and TRSA recently published the results of its March 2021 (First-Quarter 2021) Uniform & Linen Rental Survey. The impact of the COVID-19 pandemic was still noticeable in several key measures.
R.W. Baird & Co. released its Facility Services update today, noting that February payroll data was relatively strong, including in the leisure/hospitality industry, a bright note after months of negative news.
Forecasts for linen, uniform and facility services growth in critical demand sectors in the wake of COVID-19 economic turmoil highlight Textile Services Market Analysis: United States and Canada. This report excerpts from The Economist Intelligence Unit’s (EIU’s) recent TRSA-commissioned global study to guide the industry’s investment, expansion and strategic decision making worldwide.
As the COVID-19 pandemic continues to wreak havoc on various sectors of the U.S. economy, TRSA recently surveyed its members in the linen, uniform and facility services industry to get an update on how they’re holding up as the virus surges nationwide. A total of 75 companies responded to the survey, which included new questions regarding recent stimulus measures, rehiring and hiring new employees, and vaccination efforts, among others.
